A Letter from Apple regarding the iPhone 4

Like any good Apple user I subscribe to the company's RSS feed which emails breaking news on Apple's products. This morning I received a funny email entitled "A Letter from Apple regarding the iPhone 4". The press release began with the following: "The iPhone 4 has been the most successful product launch in Apple’s history. It has been judged by reviewers around the world to be the best smartphone ever, and users have told us that they love it. So we were surprised when we read reports of reception problems, and we immediately began investigating them." Surprised Apple? Really? This is the first time that you've received complaints about your phone's service?

The company boasted about it's new antenna design which was supposed to promote better signal in areas where the previous generations experienced problems. Obviously engineers overestimated the Antenna's improvement in the 4.

The press release divides the signal problems between an incorrect signal calculation formula and the position of the user's hand during calls. Are you serious? I can't hold my $500 phone a certain way or it won't work? C'mon! Grow up Apple! You release great products but get your stuff together. If the service provider you're in contract with isn't up to par, drop them and go with someone who's reliable. The iPhone rocks but consumer's are going to be left with a sour feeling when they realize they can't complete a phone call. I know I'm pretty bitter concerning my iPhone's spotty service.

images from apple.com

Here's a link to the full press release
A Letter from Apple regarding the iPhone 4

-Nicho